Privacy Policy

Privacy Policy

Effective Date: February 16, 2026

Last Updated: February 16, 2026

Okie Designs Co LLC DBA Okie Engraving (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://okie-engraving.com), use our services, or communicate with us.

1. Information We Collect

 

We may collect the following types of information:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Order details and uploaded artwork

  • Communications you send to us

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

  • Cookies and tracking data

C. SMS Information

If you provide your mobile number during an order or service request, we may collect:

  • Your phone number

  • Message content

  • Delivery status

  • Opt-in and opt-out records


2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order updates and mockup approvals

  • Coordinate pickup or delivery

  • Send service-related SMS notifications

  • Improve our website and services

  • Prevent fraud or misuse

  • Comply with legal obligations

We do not sell your personal information.

 

3. SMS Communications

By providing your mobile phone number, you consent to receive SMS messages related to your order or service request.

These messages may include:

  • Order confirmations

  • Mockup approvals

  • Status updates

  • Pickup notifications

  • Customer service responses

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at 405-697-1907.

SMS data is not shared or sold for marketing purposes.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website performance

  • Analyze traffic and usage

  • Remember user preferences

You can disable cookies through your browser settings. Some features of the site may not function properly without cookies.

We may use third-party services such as:

  • Website analytics providers (e.g., Google Analytics)

  • Payment processors

  • Hosting providers

  • Email communication services

  • SMS service providers

Each third party has its own privacy practices.

 

5. How We Share Information

We may share information with:

  • Payment processors

  • Shipping providers

  • Hosting providers

  • Technology service providers

  • Legal authorities if required by law

We only share information necessary to perform services on our behalf.

We do not sell or rent personal information.

 


6. Data Retention

We retain personal information only as long as necessary to:

  • Complete your order

  • Maintain business and tax records

  • Comply with legal obligations

  • Resolve disputes

After this period, information is securely deleted or anonymized.

 

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request a copy of your data

  • Opt out of certain data uses

To exercise these rights, contact us at:

📧 [email protected]

📞 405-697-1907

We will respond within a reasonable timeframe.

 

8. Do Not Sell or Share Notice

We do not sell personal information.

If this practice ever changes, we will update this policy and provide a clear method to opt out.

 

9. Security of Your Information

 

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

If a data breach occurs that affects your personal information, we will notify affected individuals as required by law.

 

10. Children’s Privacy

 

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

If we become aware that such information has been collected, we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

 

12. International Users

Our business operates in the United States. If you access our site from outside the U.S., you understand that your information may be processed and stored in the United States.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of our website constitutes acceptance of any changes.

 

14. Contact Information

Okie Designs Co LLC

DBA Okie Engraving

117 S Broadway

Edmond, OK 73034

📞 405-697-1907

📧 [email protected]